Last updated: August 22, 2026
This Privacy Policy explains how Zemido ("we", "us", or "our") collects, uses, and protects your personal information when you visit zemido.com (the "Website"), place an order, or otherwise interact with us (together, the "Services").
We process personal data in accordance with applicable data protection laws, including relevant US state privacy laws.
Please read this Privacy Policy carefully.
Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be published on this page and the "Last updated" date will be adjusted accordingly.
How We Collect and Use Personal Information
To operate and improve our Services, we collect personal information from various sources. We use this data to communicate with you, process orders, meet legal obligations, enforce our terms, and protect both our customers and our business.
What Information We Collect
Information You Provide
When you use our Services, you may provide:
- Your name, email address, phone number, and delivery address
- Billing and payment-related information (handled securely by our payment providers)
- Order and transaction details
- Messages sent to our customer support team
Information Collected Automatically
When you browse our Website, we may automatically collect:
- IP address
- Device and browser details
- Pages visited and interaction data
- Cookie and tracking information
This data helps us improve performance and user experience.
Information from Third Parties
We may receive limited information from trusted partners such as:
- Payment processors
- Shipping and logistics providers
- Analytics and marketing platforms
These parties only receive data necessary to perform their services.
How We Use Your Information
We use personal information to:
- Process and fulfill orders
- Communicate about purchases, returns, or support requests
- Provide customer service
- Improve our Website and Services
- Send marketing communications where legally permitted
- Prevent fraud and enhance security
- Comply with legal and regulatory obligations
Cookies
We use cookies and similar technologies to enable core website functions, analyze performance, and improve user experience. You can manage cookies through your browser settings. Disabling cookies may affect certain features of the Website.
Sharing of Information
We may share personal data only when necessary with:
- Service providers supporting our operations
- Payment and delivery partners
- Analytics and marketing providers
- Legal or regulatory authorities when required by law
We do not sell your personal data to third parties.
Your Privacy Rights
Depending on your state of residence, you may have additional rights regarding your personal data. For example, California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what data we collect, the right to delete your data, and the right to opt out of the sale of personal information.
To exercise any of your privacy rights, please contact us at support@zemido.com.
Third-Party Websites
Our Website may contain links to external websites not operated by us. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal information.
Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has shared data with us, please contact us so we can remove it.
Data Security & Retention
We take appropriate technical and organizational measures to protect your information. While no system can be guaranteed to be completely secure, we work to safeguard your data against unauthorized access.
We retain personal data only as long as necessary to:
- Fulfill orders
- Meet legal, tax, or accounting requirements
- Resolve disputes and enforce agreements
International Transfers
Your personal information may be stored or processed outside the United States. Where this occurs, we ensure appropriate safeguards are in place in line with applicable data protection laws.
Contact Information
- Website: zemido.com
- Business Name: Jasko E-commerce
- Business Address: Hendrik Marsmanlaan 132, 2624 TM Delft, Netherlands
- Email: support@zemido.com
- Phone: +31 6 51163988
- Dutch Chamber of Commerce (KvK): 92572367
- Dutch VAT Number: NL004962297B43
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST). We aim to respond to all inquiries within 1–2 business days.