Last updated: August 22, 2026
At Zemido, we aim to make your shopping experience as smooth and reliable as possible. Clear delivery information is an important part of that. We are pleased to offer free shipping on all orders within the United States.
Shipping Coverage
This shipping policy applies to all orders delivered within the United States.
Delivery Timeframes
Our delivery timelines are estimates and are outlined below:
- Order cut-off time: 5:00 PM (EST). Orders placed after this time are processed on the next business day.
- Handling time: 1–2 business days (Monday–Friday, excluding public holidays).
- Transit time: 6–9 business days (Monday–Friday).
- Estimated total delivery time: 7–11 business days (including handling and transit).
These timeframes are indicative and may vary during busy periods or due to carrier-related delays.
Delivery Partners
Depending on your location and the size of your order, your parcel may be delivered by one of the following carriers:
- USPS
- UPS
- FedEx
- DHL
Shipping Costs
Free Shipping: We offer free shipping on all orders to the United States, unless stated otherwise at checkout.
Customs, Import Duties, and Taxes
Orders from zemido.com are shipped from outside the United States. This means your order may be subject to import duties, taxes, or customs fees upon delivery.
Please note:
- Any applicable customs charges are not included in the displayed product price
- These fees are collected separately by the carrier upon delivery
- Any additional costs or procedures related to customs are outside our control
Sales Tax
Sales tax may be applied to your order depending on your state of residence. Any applicable sales tax will be clearly displayed at checkout.
Delivery Issues
If you encounter any delivery-related issues, such as delays or a missing parcel, please contact our customer support team as soon as possible. We are here to help and will do our best to resolve the matter quickly.
Order Tracking
Once your order has been dispatched, you will receive a confirmation message with your tracking number. This allows you to follow your parcel during transit.
Questions
For more information or assistance, please contact our support team: support@zemido.com
We are always happy to help.
Contact Information
- Website: zemido.com
- Business Name: Jasko E-commerce
- Business Address: Hendrik Marsmanlaan 132, 2624 TM Delft, The Netherlands
- Email: support@zemido.com
- Phone: +31 6 51163988
- Dutch Chamber of Commerce (KvK): 92572367
- Dutch VAT Number: NL004962297B43
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST). We aim to respond to all inquiries within 1–2 business days.